If you have worked in the retail industry long enough you will inevitably come across the customer without any spacial boundaries.
“Does my butt look good in these,” speaking of tight yoga pants. “Can you see my panty line?”
I replied with, “The fitting room has a nice three way mirror so you can see yourself from different angles.”
“Do you think I could go a size smaller?” This was a no win situation for me. Answer no, and I would be making a horrible mistake, answer yes, and I would see what I am seeing but smushed into a smaller size. We decided, yes I said we, that the current size would be the best fit.
We continued the shopping process with sports bras, luckily the decisions on underwear were left up to her.
Many outdoor retailers will have the opportunity to reintroduce people back into the hiking world who have left it for a number of years. One problem that will arise is the with the lack of hiking, any general aging process tends to increase the waistline. Try fitting a 5 foot 7 inch man with a 48 inch waist in a standard pack. How can you politely answer what is obvious between the two of you?
“I plan on losing 50 pounds,” or “Why don’t you carry clothes and equipment for us short and fat guys?”
Scott McElroy, Backwoods – Overland Park, KS
Through July 1, retail sales staff answered the contest call to submit a story of survival and perseverance in the face of challenging customers. The story titles with summaries that made the first round of qualifications are listed below, and each is now in the hands of our judges to decide on the top 10. You can read each story in its entirety by going to the contest landing page — click here.
Ten lucky story writers will each win over $1,000 in product prizes based on the contest judges’ votes. Here is where you come in! Of those 10, one will be named the grand prizewinner, cashing in on a trip for two to Outdoor Retailer Winter Market 2007. Three others will be named official “honorable mentions,” and in addition to the valuable prizes, each will receive a gift certificate that can be redeemed toward attendance at an Outdoor Industry Association-sponsored event, such as Outdoor University, Mountain Sports Festival or the OIA Rendezvous. The grand prize winner will be announced at Outdoor Retailer Summer Market 2006. We will determine the grand prize winner and the three runner up winners based on popular vote (sorry judges) — those among the top ten receiving the most votes win, it’s that simple. This is for store pride, for knowing you have a winner amongst you, so vote as often as you like. Tell your friends. Tell your friends friends. Tell your dog — but only if he can work a computer keyboard.
Deadline for voting is August 1, 2006.Click here to register your vote now!
Did you miss out on this year’s contest? Bummer, but no worries. If you haven’t already done so, outdoor retail staff can get ready for next year by activating a subscription now at www.outsidebusinessjournal.com/freeretail/snewsarticle-contest.html. Then, watch your SNEWS® for announcements calling for our next contest entries and get ready to be a winner.