Johnson Health Tech recalls 2,800 Matrix Fitness Ascent and Elliptical Trainers

Johnson Health Tech recalls Matrix Fitness products.

Johnson Health Tech in Cottage Grove, Wis., recalled approximately 2,800 Matrix Fitness Ascent and Elliptical Trainers due to a fire hazard, the Consumer Product Safety Commission said.


The company said sweat or cleaning liquids that get on the unit’s power socket could cause a short circuit. There have been 44 reports of sparking, smoking and melting or charring of the power cord and socket, but no injuries. There was one report of the cord catching fire.

This recall involves all Matrix Fitness Ascent and Elliptical Trainers installed from November 2011 through December 2012. Both products have a swing-arm handle design, with pedals that rotate in an elliptical path. Units also have stationary handlebars, which are similar, other than the Ascent Trainer has an incline option.

The machines recalled have a decal at the center-bottom of the units with model numbers beginning with A3x, A5x, A7x, E3x, E5x or E7x.

Facilities with these commercial units, which range in price from $6,000 to $11,000 and were sold between November 2011 and December 2012, are encouraged to unplug them and schedule a free repair. The units can still be used manually without being plugged in.

Matrix’ parent company Johnson Health Tech North America encourages consumers to call them toll-free at 866-218-3674 from 8 a.m. to 5 p.m. Central time, Monday through Friday. They can also visit and click on ‘Safety Notice’ at the bottom of the page.

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