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Thule Group initiates recall in partnership with NHTSA of the Tepui Hybox 8001HB103, 8001HB112, Tepui Hybox Wedge, 8001HB203, Thule Tepui HyBox, 901100, and Thule Tepui HyBox Wedge, 901110, rooftop tents.
At the Thule Group we take quality very seriously and product safety is our top priority. Unfortunately, we have identified a defect of the identified rooftop tents where, when exposed to certain environmental and driving conditions, there is a risk of the tent becoming detached from the vehicle’s roof while driving, which could cause a vehicle crash or injure nearby pedestrians.
Consumers should immediately stop using the recalled products and contact Thule Group to arrange for the return of the rooftop tent and register for a refund or a replacement rooftop tent, free of charge.
Affected Tepui Hybox, Tepui Hybox Wedge,Thule Tepui HyBox and Thule Tepui HyBox Wedge rooftop tents are only models that have been manufactured between January 1, 2018 and April 28, 2021.
Only products affected:
Tepui Hybox rooftop tent Product number: 8001HB103, 8001HB112
Tepui Hybox Wedge rooftop tent Product number: 8001HB203
Thule Tepui HyBox rooftop tent Product number: 901100
Thule Tepui HyBox Wedge rooftop tent Product number: 901110
What should you do with your recalled rooftop tent?
You should stop using the product immediately. Confirm that your rooftop tent falls within the recall population. Once confirmed, please visit the Thule brand website (www.thule.com/hyboxrecall) to arrange for a return of your existing rooftop tent and to register for a replacement product, or alternative options consistent with the recall campaign. Please be advised that you will not be charged anything in connection with this recall. If you have incurred any cost for remedies in advance of this notice, please contact Thule for reimbursement. Reasonable supporting documentation will be requested. If you have any questions, please do not hesitate to visit www.thule.com/hyboxrecall or contact Thule’s customer service department at (855) 216-7375.